FAQs

1. 1. Are there any limitations on giveaway version and how the giveaway license can be used?This giveaway product is 100% free with no functional limitation. The giveaway license entitles you to the use of current version after successful unlock. It doesn’t contain any free updates and tech support. Formatting/replacing the hard drive or installing a new version may overwrite the existing version and invalidate your free license key.
2. 2. What are the benefits of upgrading to lifetime full version?You will receive regular updates, improvements, and access to new features and future versions for free.
   30-day money back guarantee;
   Professional tech support within 24 hours response.
   The discounted offer above is applicable for our giveaway users, and only valid on this page.
   
3. 3.When and how can I get the program I ordered?Once you complete the online order, you were supposed to receive an email with the order information from our payment processor Verifone. (This email contains download link and license code to access full version program.) Please allow a few minutes for the auto-generated license message to reach your inbox. Check the spam folder if you could not find the license retrieval email. However, there is possibility that your email service provider rejects emails from unknown senders. Please feel free to contact us if you do not get the email after 30 minutes.
4. 4. What payment method do you accept?We accept several types of payment: Credit Card, Bank/Wire Transfer, Check/Money Order, Fax, etc.
5. 5. Will my Lifetime License/Lifetime Plan expire?No. Your purchase of lifetime plan from this webpage is for lifetime use. Your license will not expire, and no annual subscription fees are required. Lifetime license also includes all future updates and version upgrades.
6. 6. Is it safe to purchase product via your website?Yes, it is 100% secure to do business with us. It has enabled HTTPs and SSL encryption to protect your security on the site. The Payment platform we utilize is Verifone, one of most trusted ecommerce companies in the world. The order of your private information, such as credit card number, addresses and so on will never be disclosed without your specific permission.
7. 7. What is your refund policy?Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description.